Maps Reporting Quality Assurance with French / German

Type employment: full-time employment, standard shift, Monday-Friday

As a Maps Reporting Quality Assurance, you will be in charge of overseeing the activity of the team of
Maps Reporting Specialists whose daily responsibilities operate within a couple of different streams,
primarily focusing on:
1) Reporting problems from Customers, our Client’s Employees, Business Owners, Surveyors, Data Feed
Updates;
2) Real time coverage of public transportation disruptions and road incidents across the globe, to thecities and countries our Client’s Maps Transit has been launched in.

• Quality checks the Editors work, based on the sample size agreed for the projects.
• Work closely with Team leads/Editors to communicate the quality metrics.
• Gather data through web research.
• Validate data (including spatial data) using internal OS X app. This involves following guidelines from manager but also applying good judgement/analytical skills.
• Meet with other peers within the team to discuss difficulties with researching/validating/editing data and ways to improve processes.
• May be asked to review the work of others in peer group to ensure quality & consistency.
• Must have strong analytical skills & be quick to understand new concepts.
• Adaptability & flexibility to support new projects & comply with process changes.
• Prior QA/QC experience highly desired.
• Must maintain positive attitude and attention to detail when performing repetitive tasks.
• Comfortable being held to metrics to measure performance.
• Must have good oral & written communication skills & the ability to read, write, & speak fluent English. Fluency in a relevant foreign language is also required.
• Role-specific training will be given.